The Supervisor’s Companion
by: Jeanne Thomas Hugg

Effective supervisors help employees
get the job done.

Managers will find the practical information in The Supervisor’s Companion helpful in maximizing employees’ work efforts and creating a positive work environment.

Sam, the supervisor of a team of IT help desk employees, felt his work environment was chaotic and out of his control.His employees would seek transfers or new jobs at a much greater rate than his peers ....How can Sam fix this problem?
“Meetings are always late and we don’t accomplish anything" - -"I hate going to meetings”Is this a common cry at your company? A well run meeting shows respect for your employees. Some tips to help with this ....
Your employees don’t seem to come to you when they have work issues.You’ve been trying to help by sending regular reminder emails and checking their work frequently. - Nothing is working!! What is wrong with your employees?

The Supervisor's Companion

Book Overview

“I want to learn effective supervision and management skills” is a common request of the newly promoted or untrained supervisor and manager. The Supervisor’s Companion provides practical guidelines for supervisors and managers using relevant stories and a bit of humor so that learning this material is enjoyable and useful. With a strong emphasis on developing effective communication skills, this book is designed to help the supervisor and employee succeed. Active listening, micromanagement, meeting management, delegating, motivation and the importance of managing up are discussed with the intent to provide positive and productive solutions to these work issues. This book is an engaging read that has been organized to be a useful reference tool for all supervisors and managers.

  • Active listening is key to effective communication.

  • Micromanagement conveys a sense of distrust in an employee’s ability to do a good job.

  • Delegating projects can provide opportunity for growth and motivate an employee to a higher level of performance.

  • Effective communication requires the ability to listen and the willingness to ask questions.

St. Augustine Record – Book Review

Though entitled “The Supervisor’s Companion,” Jeanne Thomas Hugg’s book is much more than a “practical guide for new and lightly trained supervisors.”… – Read Full Article


La Crosse County is utilizing The Supervisor’s Companion as a foundation for trainings involving supervisors, managers and heads of departments. The book serves as a springboard for further conversation about supervisory responsibilities and problem solving.

La Crosse County, WI

Jeanne helped many senior managers become better supervisors in a company where I worked. I am glad she wrote The Supervisor’s Companion. Her insights and perspective will benefit anyone looking for practical tips for handling the many issues that come with managing and supervising people. I love this book!

Tina D’Souza

Employee Relations Specialist, Strayer University
Managers and supervisors can all benefit from reading The Supervisor’s Companion. The supervisory tools described are practical and easy to implement. More than that, it is an easy read and incredibly funny at times. My favorite chapters are on performance management and communication. It’s a “must-Companion”. Consider recommending to all your colleagues and friends.

Lorraine Blackman

MBA, SPHR HR Professional
As a veteran teacher, this is the book I want to share with our school administrators. The positive messages and practical guidelines in The Supervisor’s Companion would surely benefit teachers who struggle with packed days and a heavy administrative load. I am certain that implementation of the communication guidelines in this book would help all of us work more productively and efficiently.

Bryn Weymouth

Teacher, Portsmouth, RI
Full of wonderful advice on how to improve communication and foster productive relationships between staff and supervisors. An engaging read…can’t recommend highly enough

Marge Meyer

As a supervisor this book gave me a refreshing perspective on everyday themes like effective delegation and how to deal with micromanagement. It reinforced what I already know about successful communication, and also presented an array of practical and easy-to-implement ideas.

Evangeline Voultsis

Core Lab Supervisor, GeneDx
This is an invaluable resource for any new supervisor. It’s now required reading for new and recently promoted supervisors company-wide.

Sherri Bale, Ph.D, FACMG

Managing Director, GeneDx and Sr Vice President, BioReference Laboratories, Inc.
About author
Jeanne Hugg

Jeanne Hugg is a writer and consultant in human resources. Before discovering her ideal vocation in human resources, she was an instructor in communicative disorders at the University of Michigan and then at Northwestern University. While this career was rewarding, Jeanne had a desire to enter the business community…

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