Performance Management
Can you motivate a temp?
On September 23, 2013 | 0 Comments

If you are having difficulty finding work, one strategy is to join the “temp community.” Like many of you out there, I have friends who work as temps while actively seeking regular full time employment. That’s what I would do if I were in their shoes. But what does that mean for the company who […]

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Can Effective Supervision be like a Strong Marriage?
On July 15, 2013 | 0 Comments

I’ve been coaching a very nice young man, Sam, who is a highly motivated employee in a company that works in the security industry. Sam is one of the company stars. He is well respected by management and his colleagues. Recently, he was promoted to a manager level position that required first line supervision of […]

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My Managing Boss – Managing Up
On July 1, 2013 | 0 Comments

How can I convince my manager  to let me complete my project?   Dear Jeanne, I am working hard on a project that should improve our performance improvement system. My boss gave me permission to tackle this project, but now she doesn’t even seem to want to talk about it. In fact, she seems annoyed […]

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New Supervisors – 4 Tips to Managing Experienced Employees
On June 24, 2013 | 0 Comments

Oh no, how can I manage the work of an employee who has more experience than I do? Often there is the hope and expectation among new supervisors that the people they are charged to manage will have equal or less experience than they do. Many new supervisors think that managing less experienced employees will […]

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Situational Leadership
On June 10, 2013 | 0 Comments

3 types of Management Leaders Recently, I was interviewed about my book, The Supervisor’s Companion for an article that will be in a local newspaper, The Herald Mail later this month. One of the questions was: You close your book with advice on business leadership. What’s the difference between a leader and a supervisor? Seeking […]

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Delegation as Motivation – Part 2
On May 13, 2013 | 0 Comments

…because if you do it right, effective delegating will be the best motivating tool you will ever have.   If you took the assessment in Part I of this blog, and you’re back reading this, you probably know you need to learn to delegate work. I was going to write a spiffy blog to tell […]

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Effective Supervision can start with a “Hello”
On May 2, 2013 | 0 Comments

Sometimes effective supervision starts with a “Hello” – Here’s a story I thought I’d share with you today. At least, just say, “Hi.” One of my clients, Greta, began our first session seeking help with a “difficult” employee. Greta was a delightful person. She was warm and friendly, beloved by all. She had a loyal […]

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Managing Up – Part II
On April 30, 2013 | 0 Comments

Actionable Tips to help Supervisors Manage Up   Get to know your manager. How does she work with her employees? What is important to her at work? What are her strengths and challenges as you see them? How does she work best? Who does she work best with? What is her work style? How does […]

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What is Managing Up? – Part 1
On April 29, 2013 | 0 Comments

What is Managing Up?   [message type=”info”]Managing up is working with your manager to increase the likelihood that he or she will work productively with you to meet the needs of your unit and employees.[/message]   When a new supervisor complains to me that he is not getting support from his manager, I ask what […]

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Predicting if the New Supervisor will be Effective
On April 24, 2013 | 0 Comments

I received an email yesterday that posed one question: “Tell me one thing that helps you predict whether or not a person will be an effective supervisor“ Here was my reply. In my view the most important predictor of whether a person will be an effective supervisor is determined by how the supervisor views the […]

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